Utilize the 'Forgot Password' link on the login screen. You will receive an automated, secure link to your registered email address to reset your access credentials. Ensure to check your spam/junk folder if the email is not immediately visible.

Most personal information can be updated within the 'My Account' or 'Profile' section of your dashboard. For security-sensitive data such as your name or date of birth, you may be required to contact our support team and provide verification documents.

We strongly advocate for responsible gaming. In your account settings, you will find a 'Responsible Gaming' section where you can configure daily, weekly, or monthly deposit limits, session time limits, and self-exclusion periods to maintain healthy gaming habits.

We support a variety of payment solutions localized for the Philippines, including GCash, PayMaya, and direct bank transfers from major local banks. The full, updated list is available in the 'Cashier' section.

Withdrawal processing times vary by method. E-wallet transactions are typically processed within 24 hours, while bank transfers may take 1-3 business days. All requests are subject to standard verification procedures.

Comprehensive rules for each game are accessible directly within the game's interface. Look for an icon typically labeled 'i', '?', or 'Help' to access detailed information on gameplay, paytables, and features.

All our games operate on certified Random Number Generators (RNGs) that are regularly audited by independent, third-party agencies. This ensures that every game outcome is statistically random and unbiased, guaranteeing a fair and transparent gaming environment.